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VOLUNTEER MANAGEMENT TRAINING SERIES
Building a Powerful Volunteer Team!

In an effort to lead the world in people helping people, The Volunteer Center of Los Angeles offers The Volunteer Management Training Series. The series is constituted of a set of six courses in basic volunteer management that aims to teach people how effectively connect their needs with volunteer resources.

UNDERSTANDING VOLUNTEERING

• Overview of volunteering in the U.S.
• Characteristics of effective volunteer programs
• Volunteer involvement models and volunteer motivation

PLANNING A VOLUNTEER PROGRAM

• Conducting basic needs assessments
• Creating volunteer position descriptions
• Developing a purpose statement, policies and budget
RECRUITING AND PLACING VOLUNTEERS

• Developing volunteer recruitment strategies and messages
• Accessing underutilized volunteers
• Interviewing and screening for optimal placement
ORIENTING AND TRAINING VOLUNTEERS

• Identifying training needs
• Building a training session
• Effective training delivery
SUPERVISING VOLUNTEERS

• Defining and communicating expectations
• Supervising and recognizing people with different motivations
• Developing a recognition plan
EVALUATING YOUR VOLUNTEER PROGRAM

• Deciding what you need to evaluate
• Assessing volunteer satisfaction, management process, and community impact
• Using evaluation information

For more information contact:

Leydy Diossa
Director of Training
(818) 908-5040
E-mail: training@vcla.net
Volunteer Center of Los Angeles
8134 Van Nuys Blvd.
Panorama City, CA 91402